Let YTS take care of your day-to-day IT operations so you can get back to your business.
With a fully-managed network service from YTS, we take care of all your IT operations and support as if we were your virtual IT department.
Un-Metered Service and Support
The flagship feature of YTS managed services is un-metered support time for covered issues. You have full access to YTS for any workstation, server and network issues. Get the support you need without the meter running.
24x7 Proactive Monitoring
We monitor all covered systems 24 hours a day. This means we can detect issues before they affect productivity. We can detect things such as memory issues, system down, imminent hard drive failures, any SNMP-capable measurements, system service failures, backup job failures, performance issues, and many, many others.
Security & Web Protection
All endpoints covered by a managed service agreement will receive industry-leading anti-malware protection. Endpoint definitions are automatically updated. Web protection features customizable category-based filtering. Filter just the most offensive categories, or schedule time when internet access is blocked for certain devices to help with productivity issues.
Managed Data Backup
Robust backup is available for all Windows-based servers and workstations. We monitor the backup status so you don’t have to worry about it. Data is stored locally for fast recovery and in the cloud in the event of a disaster. Server backup supports applications like MS SQL, MySQL, Exchange, VMware, and Hyper-V.
Server Management & Administration
YTS will administer your servers, add new users, and make other necessary changes as a part of your managed service. External email systems user management is also included.
Vendor Interaction
If you have industry-specific systems – such as CRM, ERP, practice management software, etc – we can interact with those vendors on issues that involve your general IT systems to avoid finger-pointing and bring your issue to a quick resolution.
Inventory & Asset Tracking
At any time you can request a detailed list of managed computers and servers, allowing you to see system specifications, time in service, and other vital stats on each system.
